FAQs

Here are a few of our most commonly asked questions and answers - if you don't find what you are looking for here, please use the CONTACT US page to get in touch, or email us at sales@gravitydesignz.com

**Are these artworks suitable for outdoors?**

All of our artworks are made of MDF and therefore don't deal well with rain or excessive moisture.  We recommend hanging them indoors or outside with suitable cover.

**How long before my artwork is delivered?**

We make all of our artwork to your specific order.  From the time you place the order, it normally takes 10-14 days until it is ready to ship.  This allows us time for cutting, prepping, painting and packaging.  If you need your artwork urgently, please get in touch with us as we can usually help with rush orders.

**How is my artwork packaged - and what if it is damaged when it gets to me?**

We ship our artwork Australia-wide and have an extremely low rate of damaged items.  We pack your order extremely well and then wrap it in corrugated cardboard to further protect it.  In the very unlikely event that your order arrives damaged, please get in touch with us right away so we can look into this and put things right for you.

**Do you do custom designs?**

Yes, we can do custom designs.  The largest size we can do is 110cm x 85cm.  The cost totally depends on the level of intricacy of the design and how much artwork we need to do to get your design ready for laser cutting.  Please contact us directly at sales@gravitydesignz.com to discuss your specific needs.

**Where can I see a color chart with all the available choices?**

Each product listing has a color chart included as one of the images, so just scroll across and you'll come to a chart showing the available colors, or alternatively you can CLICK HERE

**Can I change the color of my artwork in future?**

Yes!  All of our large artworks are able to be re-sprayed by you in future as your decor changes.  If your artwork already has a color on it, you can just spray directly over the top using an acrylic spray paint, as often as you like.  If you have a natural wooden version, we recommend using an undercoat acrylic spray first, before you apply your color choice.

**Where are you located and do you allow pick-ups?**

We are located in beautiful Queensland, just north of Brisbane in Narangba.  You are welcome to collect from us.  Just choose 'IN STORE COLLECTION' as your shipping method at checkout and we'll be in touch as soon as your order is ready to collect.