FAQs

Here are a few of our most commonly asked questions and answers - if you don't find what you are looking for here, please use the CONTACT US page to get in touch, or email us at sales@gravitydesignz.com

**Are these artworks suitable for outdoors?**

All of our artworks are made of MDF and therefore don't deal well with rain or excessive moisture.  We recommend hanging them indoors or outside with suitable cover.

**How long before my artwork is delivered?**

All of our artworks are shipped within 48-72 hours of your order being placed online.  Very occasionally we made need slightly longer, in which case we will notify you right away of this.  Delivery times once your order leaves us depends on your location, but generally we say 5-7 days for suburban areas and 5-12 days for rural or remote locations.

**How is my artwork packaged - and what if it is damaged when it gets to me?**

We ship our artwork Australia-wide and have an extremely low rate of damaged items.  We pack your order onto a wooden board and then wrap it in corrugated cardboard to further protect it.  In the very unlikely event that your order arrives damaged, please get in touch with us right away so we can look into this and put things right for you.

**Do you do custom designs?**

Unfortunately at this time we are not able to accept custom orders.

**Where can I see a color chart with all the available choices?**

Each product listing has a color chart included as one of the images, so just scroll across and you'll come to a chart showing the available colors, or alternatively you can CLICK HERE

**Can I change the color of my artwork in future?**

Yes!  All of our large artworks are able to be re-sprayed by you in future as your decor changes.  If your artwork already has a color on it, you can just spray directly over the top using an acrylic spray paint, as often as you like.  If you have a natural wooden version, we recommend using an undercoat acrylic spray first, before you apply your color choice.

**Where are you located and do you allow pick-ups?**

We are located in beautiful Queensland, just north of Brisbane in Narangba.  If you would like to collect from us, please get in touch at sales@gravitydesignz.com or on any of our social channels and we can discuss appointments to shop/collect directly from us.  We'd love to meet you!